I have nothing but positive things to say about Kassab’s at Washington Square. When my then-boyfriend-now-fiancé suggested that we look for an engagement ring, we had practically no idea what ring design we wanted. We started browsing rings at the jewelry stores in the mall, and, as we didn’t want to waste anyone’s time, made sure to mention that we were just starting our search. Of course, we were brushed off at the first store we went to. Kassab’s was the second, and even with our ‘’We’re-just-looking-to-get-ideas’’ spiel, David was more than willing to show us around the glittering cases. David was incredibly gracious, patient, and charming; he did a fantastic job of listening and providing us with options that fit our taste. There was no eye-rolling when we asked things that belonged in ‘’Diamonds for Dummies’’, or exasperated sighs when I asked to see the same rings over and over. After more than two hours and more than a dozen rings later, we found our perfect engagement ring. Never did we ever feel pressured to buy anything or increase our budget. Additionally, he went above and beyond after hearing about our special circumstances. As we live abroad for the majority of the year, our custom ring wasn’t scheduled to arrive until after my boyfriend had left the country (this posed a problem as we weren’t actually engaged yet). David secretly arranged with my boyfriend for our diamond to be quickly set into a temporary setting so that my boyfriend would have a ring to propose with before he left. I had absolutely no idea, and was more than pleasantly surprised when my boyfriend proposed, and with a ring, to boot! Our final setting came in a week earlier than expected, and my diamond took less than a day to be reset into its permanent setting. Since the purchase of my engagement ring and wedding band, we have also taken in some antique jewelry to be appraised and resized. When there was some confusion on my end regarding the process, David took the time to contact me to explain everything even though he was not the salesman to assist me (he wasn’t even working during that shift). Kassab’s has been nothing but stellar with their customer service and they are highly recommended.
more