We purchased a GE refrigerator from Perla on 7/28/12. It was installed on 11/16/12. Upon its arrival there were two burned out light bulbs. We were ok with that because Rocky did tell us that it was a floor model, and Perla did replace the bulbs. About two days later we realized that one of the doors on our side by side refrigerator was making a noise. We called Perla and because it was less than a year old they said we had to call GE, so we did. While placing the service call with GE we found out the the refrigerator was purchased by Perla in January 2008. Yes, our purchase was already FOUR YEARS old soon to be FIVE. We called Perla and spoke to Rocky and asked him if he knew that the floor model that he sold us was four years old. He said ""no"", and that he has no knowledge of the age of the appliances he purchases through a distributor. Additionally, he was rude over the phone. To make a long story short we got no satisfaction from Perla. Perhaps it's ignorance on our part, but we would not expect that an appliance would be a floor model for four and a half years. We feel like Perla was not honest in disclosing the age of their equipment. The four hundred dollar discount we received by purchasing a floor model does not correlate to the age of the equipment. Our receipt reflects an original price of $1799, and we purchased the appliance for $1399. The fact that the appliance is still under warranty is not much comfort either since GE service has cancelled our service appointments 3 times over the last month and a half and we're still waiting to have the problem addressed.
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