I had scheduled an appointment with Jackie at 5:30pm. I arrived right at 5:30, waited for 10 minutes and then my pedicure was completed with another staff person. Jackie was just completing another person shortly before I was completed. My guess if that person was a walk in and Genbook was not reviewed prior to assigning Jackie to this person. The person who did my pedicure did fine but I like how Jackie does it.
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