Mr. Rooter aka Matthew Ward installed a $200 sewer pump and sold it to me as a $1700 grinder pump. They left my wife and children without water for several days because it repeatedly failed. Only after I discovered their negligence through my own research did they acknowledge the error which Ward would fix for another $2000. Their business manager lied to me repeatedly about sending a refund which I haven't received. Liars and cheats... Read their better business bureau complaints. http://www.bbb.org/upstate-new-york/Business-Reviews/plumbers/the-rooter-guys-in-waterford-ny-235962182
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