I'm not sure what people expect, but this hotel is in a great location and I can't say enough about the hotel staff. They were very friendly and accommodating. Yes, the rooms are a little outdated, but ours was clean. This is about the only place in Chicago to get free parking and it's very close to the front lobby and in a gated area. The pool could use some work, but we weren't there to sit by the pool much. The free shuttle gets you to popular locations downtown, which is a plus. I've stayed here before and certainly would again.
more