I took my car here after it was rear ended, and they told me I would have it back in 3-4 days. After nearly a week of not hearing anything from them, I decided to call them only to find out that no work had been done on my car yet. I asked to pick up my car so I could take it elsewhere, but they had already destroyed my rear bumper so I was stuck leaving it with them. It took nearly 2 more weeks after this for me to get my car, and they didn't call me ONCE during the whole process. I had to call them to find out anything, and they made me feel as if I was being a nuisance when I called. When I finally did go to pick up my car, I found that they had not painted my bumper the color I'd requested, and I had to wait 3 more days for them to fix their paint job. It seems like the actual mechanics here do quality work (otherwise I would've given 1 star), but the people managing the front desk/customer service portion of the business have no idea what they are doing and don't know how to communicate with each other or their customers. Needless to say, I will never bring my car here again.
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