Outstanding service! I began my relationship with PC Laptops by filling out an inquiry on their website. I received a telephone call within minutes of the submission from Phil at the Orem store - closest to my home. I explained that I was ready to reenter the PC world after using a Mac for the past several years, and explained what I was looking for. I made an appointment to visit the Orem store to further discuss what I wanted in my new computer. Phil was very helpful and offered suggestions for my custom build machine. We agreed on a configuration, and I was told my custom laptop would be ready the next day. The new machine is performing beyond my expectations!
I did have an issue about 3 weeks after purchase where the built-in trackpad quit functioning. PC Laptops lived up to their warranty and replaced the defective assembly without question. I'm very happy with the knowledgable staff and the professionalism of the store. Though I expect this computer to last many years, I would not hesitate to buy my next machine from PC Laptops.
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