As I read the other reviews for the Rusty Pelican most all others have bad comments about the service, they must know it and don't care as my service was slow also. I decided to order Calamari and asked my server if it was chewy or served crispy, she said crispy and I told her that was my preference. We are served about 30 minutes later and my calamari was not crispy, rather chewy, it tasted good, but I did not mention it to our server as she was not around and I knew that we would never get out of there since it took forever for our food to come out. \r
When our check came with the automatically added 18% gratuity, I elected to add no more as our service did not warrant additional monies. Actually if it were not included, I do not think I would have paid that percent as our service was very lacking overall. I can handle most things, but since I paid with cash, I was shocked to see that my change did not include the coins that were due me. What is up with that, the same thing happened to me yesterday at another bar and I just can not believe what appears to be a common practice of not returning coins, just paper bills. The amount was only a dime, but it is just the prinicipal and that speaks volumes about the management and servers. The views are some of the best waterfront in Miami!
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