First, I called to schedule maintance for my home and two neighbors hoes. After seven (7) phone calls I was finally able to schedule a tech. When he arrived I was told he only had two of the thre houses on his schedule so I had to talk to someone again to clear the matter up. Upon telling the tech I had a unit that was intermittently turning on he told me it was a thermostat problem. Then he discussed a $1900.00 contract with me to acid wash the coils and replace fans. After he left I could not get one of my units to come on at all. I called another company and they told me there were loose wires in the unit. I was without air for two days and had to pay the second company a $65.00 service call, but at least they fixed my issue. I will tell everyone I know not to use Solar Bear as that PM contract seems to be the only issue they care to deal with. Lesson learned, but I am still out $78.00. I don't expect this review will be published since only the positive reviews show up on your web site. I am seriously disappointed.
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