When my kitchen sink started backing up I at first called my handyman. After snaking the clog for a half an hour he gave up saying the clog was "cement-like". and I should call Roto Rootor. The 2 receptionists were very polite and indicated they could be there between 10-12 the next morning. I got a call around 9:30 am the next day. Matt arrived at 10 am and went right to work. Using the auger he had the sink unclogged in less than a half an hour. I was deighted with Matt and the whole operation at Roto-Rooter
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