Action Appliance deceptively asks customers to sign an electronic device in order to receive permission to inspect broken appliances. They charge $50 for the inspection and estimate. If, however, you choose not to use their repair services and buy/install the needed part on your own or get a better deal elsewhere, they charge a 25% cancellation fee on the service. They inform you that the electronic signature was not only to inspect the appliance but also to force the 25% fee if you don't go with their estimate. ACTION appliance's coercive, deceptive, and non-transparent practices should deter all customers from using them. Since we can't trust them, we have informed all CO Springs real estate managers to avoid using their services.
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