I drove over an hour to get my clothes altered here. I had a few dresses I wanted taken in and needed a zipper repaired. I've heard so many wonderful things about the quality of their work and customer service that I wanted to try them first - before looking for a place closer to home. I got there 2 and a half hours before they closed on a Saturday and they refused to take on my work. They were 'too busy' and had already decided not to do any more fittings that day. I said I didn't need the dresses completed that day. They said I could come back on Monday. I asked if I needed to make an appointment for Monday to avoid getting turned away and they said no. I do not intend to come back on Monday for fear that this will happen to me again. I cannot waste my time and money traveling to Glendale just to get turned away. My Saturday afternoon is completely shot, and I have nothing to show for it. This incident made me feel that they don't really care about getting my business. If you're going to give them a try, make sure you call ahead. They're clearly getting too big too quickly and can't handle new business.
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