I will NEVER shop at this pet store again!! My boyfriend and I went into the store to look for a new puppy and we found one here we thought would be a great fit for our family. Since it was late in the evening we decided we would sleep on it, and come back for him the next morning. We asked if there was any way that we could put the puppy on hold until the next day and we were told emphatically that they DO NOT put holds on pets (even with a deposit). So the next day we went in, early in the afternoon, to buy the puppy and we were told that we could not purchase the puppy because he was ON HOLD for someone else!! Naturally I was upset and demanded to speak to the manager who put me on the phone with the owner. Instead of apologizing for her questionable business practices the owner of the store called me a series of names, (most of which cannot be repeated here) and told me to get the F***K out of her store. I was appalled and I think that if you are shopping for a pet or for your pet you should shop elsewhere. Talk about a lack of class and customer service!!
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