Our Volvo could not shift out of neutral. Preston's determined a broken piece of plastic in the shift assembly. Pretty routine, the above and beyond part was when the Volvo dealership totally dropped the ball (the part could only be purchased through them) and didn't deliver the part that day as promised. Volvo wouldn't commit to doing so until the next day.\r
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Myra, at Preston's, knew I had to have my car the next day. One of the techs actually went to Volvo and picked up the part and stayed after hours (9pm!) to get the job done.\r
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I am ecstatic to finally call an auto repair place ours. It was such a pleasure working with them. They were fair and kind, very atypical for the industry. I didn't feel like a number and fell I can actually trust them. What a blessing!
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