Wish I could have given these people zero stars.
I have been calling and emailing to get information on an apartment for rent. I had to call the broker Rus 4 times and then the agency owner Keisha before I could get an answer. I have been leaving messages over the past two weeks to get an update with zero follow up. No calls. No emails. Nothing. Yes, I admit that I'm pretty frustrated.
I just finally got the broker and the owner on the phone and was told that I seem upset in my voicemails so why would they want to call me back?
WHAT?
It didn't seem to sink in with either of these people that I would not have been angry if someone had simply returned a phone call. All I want to do is find a place to live and the other brokers I leave messages with actually call back. I am flabbergasted by the way this company is run and can't recommend highly enough that you take your business elsewhere to a competent real estate professional if you want to actually sell or rent a property.
Shame on these people. I own my own business and would not be in business if my staff and I treated our clients this way. Keisha actually told me that ""she can't control whether her broker does or does not call people back"".
Ah...ok. Let me know how that's working out for you.
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