I have been a patient here since 1990. I have no vendetta against these doctors and it pains me to have to do this. Their behavior has shown me they do not care to rectify their mistakes to preserve good patient relations. I have seen many doctors here, From Chapman, Hafiz to Mastropietro.
Dr. Ling is the best one of all and my primary reason for not leaving and finding another doctor.
Mastropietro & Associates was sold sometime in the late 90`s to Lancaster Regional Medical Center. From that point on the quality of service has gone to an all new low. If you are sick on Monday, you may not get to see the doctor until Friday. Results are not delivered in a timely manner. Billing is a joke. They rather send you a bill than go through the trouble of submitting it to your insurance.
Just today I had an appointment with my son, which I scheduled a week ahead. They proceed to call me minutes before my appointment to cancel and reschedule. My son needed meds so I asked if they could just call it in. Dr. Acharya flat out refused. And I had to leave. I would not have cared except, to get to the doctor I used a cab, which cost me $20.
With the exception of Dr. Ling, these doctors have absolutely no heart. I have a family of over 15 people and we pay cash and have insurance. But the medical establishment feels more like, you need them. THEY DON'T NEED YOU. And neither does Mastropietro and associates.
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