Jim showed up at the time he promised - he even phoned 15 mins before arrival to make sure I was ready for him. After showing him exactly what I needed cleaned, I had a couple of dog and kid stains that needed extra work and I was not convinced they would come out. Jim got right to work, pretreating the badly stained areas and then doing the rooms, stairs and throw rugs as requested. Things were going so well I asked him to add cleaning 2 club chairs in my family room. Everything came out looking new - my husband even noticed how nice the carpets and chairs looked when he got home. Rugs dried in about 4 hours - except for the areas that needed extra treatment. That took about 6-7 but the spots were indistinguishable from the rest of the carpet. Will definitely use again and will refer my friends!
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