I have been a loyal client of Mary's for 10 years. I am not normaly one to bash others but I am so appalled by a review below that I have to say something. I am familiar with "" Noel's"" situation because it personally affected me. I was actually in the salon processing while this was happening, I had just asked if they had any openings for a gel mani while I was processing and they were booked with ""Noel's"" appointment.I understood they were busy. I actually know they gave directions because when the receptionist asked Mary how to get here from Parma I told her I was from Independence and gave them directions. Noel was clearly told how to get here. I personally know they show up on mapquest because i used it the first time I came to the salon. Also there is not only a map on Groupon there is also a map right here on Citysearch. If you know you have an appointment somewhere new there should be no reason to be that late. I know you were at least 30 MINUTES LATE , NOT 10, because had they known earlier you were not going to come to your appointment they would have been able to take me, by the time they got off the phone with you I was ready to have my color washed out.
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