I was actually quite shocked to read the negative reviews about this company since my experience was nothing but positive. My daughter's dryer went out and I was assigned to meet the tech at her home. The warranty service was scheduled for between 8 and 12 am. Dave, the assigned tech called at about 11:30 when he was ten minutes away. He was a delightful young man, well-groomed, personable and more than competent. He had to move the huge front loading drying to get to the back of it which meant removing a folding door as well. He had the dryer issue diagnosed within minutes, went to the truck to get a part, put it in, returned the dryer to its place, swept the floor and then did a test run to ascertain that the problem was solved. Who could ask for more? He was very professional, conversational, obviously well-trained and is a credit to his company. I don't know about this company's TV repair service that others seem to have had a problem with but I give Dave a top rating as an appliance tech! Thanks Dave for a job well-done!
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