We had such high hopes for Marygrove in Livonia, MI. Beware of installation charges! We were quoted a ""Level 3"" installation charge, were told that meant a 90-minute install. The installation took 45 minutes and we were charged $300. I don't know anyone who makes $300 for under an hour's work. When we questioned this immediately after, we were told that the installer had already been paid, apparently said he was out here almost twice as long as he actually was, and there was no way we were getting a credit. Too bad. I'm shocked that Marygrove would do business like this. Make sure you get all installation times/levels/charges in writing and keep track of the time it takes to do the job. This totally tainted our whole experience, especially the attitude of the salesperson.
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