Thumbs down! I bought ten stems of lilies several days before an event, I was promised they would be tight buds, however they already started to open. I called request return and get some fresher ones, they refused (rudely) and insisted that these would be just fine for my wedding party later that week.\r
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They were wrong I had 1/3 of the blooms unusable and many of the remaining blooms had brown spots, petals off,etc. $40 worth of flowers. I requested a refund, if not all-- at least partial. Here's there rude response:\r
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""The Brown spots on the image are Pollen spots, that happens when you do not remove stamen in time . Petals off is another indication of bad treatment.The lilies were perfect. We have been florists for more then 30 years , and know products very well . U obviously used the product. We feel there is no need for us to discount or refund and we will pursue this trough small claims court if needed.\r
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Small claims court? really? Hopefully they will lose a lot more that $20-$40 worth of business from this review. See other reviews that supports this lack of customer service-- they really don't care if you are happy or not!
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