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Businiess name:
5280flowers.com
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Review by:
citysearch c.
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Review content:
Thumbs down! I bought ten stems of lilies several days before an event, I was promised they would be tight buds, however they already started to open. I called request return and get some fresher ones, they refused (rudely) and insisted that these would be just fine for my wedding party later that week.\r
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They were wrong I had 1/3 of the blooms unusable and many of the remaining blooms had brown spots, petals off,etc. $40 worth of flowers. I requested a refund, if not all-- at least partial. Here's there rude response:\r
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""The Brown spots on the image are Pollen spots, that happens when you do not remove stamen in time . Petals off is another indication of bad treatment.The lilies were perfect. We have been florists for more then 30 years , and know products very well . U obviously used the product. We feel there is no need for us to discount or refund and we will pursue this trough small claims court if needed.\r
\r
Small claims court? really? Hopefully they will lose a lot more that $20-$40 worth of business from this review. See other reviews that supports this lack of customer service-- they really don't care if you are happy or not!
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