BUYERS BEWARE - Ikea quality furniture with almost a Pottery Barn price. \r
\r
My wife and I tried to save a few dollars and purchase a piece of furniture from a small shop instead of one of the ""big box"" stores. BIG MISTAKE. The product itself was most likely built and assembled overseas and then shipped to the USA. Once here, I can only suspect that it was sent to my home without C.G. Sparks ever opening the boxes to inspect the actual product. When we finally got our hands on the set, the screw holes barely aligned with the pre-drilled holes in the table legs. To make matters worse, I had to travel to my local HW store because one of the hex bolts was not even long enough to grip into the pre-drilled hole. Lastly, the benches wobbled and one was missing a critical piece of foam at the base of the leg which is supposed to stop the bench from scratching the floor. Instead of being shipped a pre-cut piece of foam I was sent several pieces of felt with a note that said ""I tried a few diff options - this was the best."" The best? How could a company that sells $1,700 pieces of furniture not perform the proper due diligence to cut the felt to the correct dimensions for use with the furniture? Once again, it's now up to me to fix the issues with this furniture set. I must measure and cut the felt pads that were mailed to me (UPS ground nonetheless) in order to prevent the furniture from ruining my wood floors. \r
\r
Although the product looked nice on their website I caution any buyers considering purchasing from this shop. After receiving my shipment it took C.G. Sparks over 10 days before I received my cheap pieces of felt. \r
\r
Lastly, there is a substantial amount of wood filler used throughout the product to cover the imperfections in the teak wood. If you want high-quality reclaimed wood furniture I suggest looking elsewhere.
more