The service department at Team Honda in Lithia Springs apparently does not know how a schedule works nor do they value their customers' time. I had an appointment for an oil change and they claimed it would take approximately 2 hours. What's the point of having an appointment if I'm going to be put in line with everyone just driving up? I left and will never go back. I tried to use them once to get a recall notice taken care of and what they claimed would take a minimum of 4-5 hours another Honda dealership did in less than 2. I should have learned my lesson then. Why take appointments if you're not going to honor them?
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