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Be sure to get a written cost of repair from this company. - Review by citysearch c | Welborn Garage Doors

Welborn Garage Doors

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Be sure to get a written cost of repair from this company. 9/2/2011

This was years ago. Welborn put a new garage door on my garage and did a fair job at a good price. However, later my garage door opener had problems. The young man (Steve S.) came out to repair the opener and I ask what it would cost and he said that it was just a small plastic piece call the (I believe) the screw drive? and that the cost would be $30 dollars. I did not think to get a written estimate or ask about labor cost. After the job that took 15 minutes, he charged me $168.00. Now before when I called they told me that if I needed a new garage door opener it would be $307 total. This was in year 2002. Hopefully, they do not pull this sort of thing anymore, but be sure to get a complete estimate up front from these guys. I of course will never use them, myself, again. By the way I contracted the owner or manager, but they would not do anything about what I felt was an over charge. It did teach me one good lesson that may have been worth the cost, I never let anyone do work for me without an written cost for the job. I also pay only by check or credit card and I have each payment or the payment sign off on. more
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