Car overheated 4 different times; took it in and said that I tried the regular things: coolant, turning the heater on, stopping the A/C,... I asked for a new thermostat and a flush. Wasted a whole day diagnosing to tell me the car did not overheat. That was unsatisfactory. The taker of the notes did not write anything down except that a diagnosis would be performed. Noone called either.
That evening, spoke to the next person and explained what I wanted done. He apologized about not having anything written the day before and looked at the thermostat, only to find that something was melted so they did what I asked and that should fix the overheating. That was the excellence I expected the first day.
That weekend, drove 15 miles up a hill and it overheated again. Brought it back and more checking occurred. Apparently, the radiator was clogged too. Changed the radiator. Above average rating. Hope that nothing else is clogged or that what could be clogged was checked already and found unclogged.
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