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HORRIBLE, HORRIBLE SERVICE!!! - Review by citysearch c | Ye Olde Steak House

Ye Olde Steak House

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HORRIBLE, HORRIBLE SERVICE!!! 8/10/2011

My husband, my sister & I drove 55 miles to eat supper, on Aug 10, 2011. We arrived about 5:30 PM. There were only 6 other tables, with customers. All either had their meals or drinks & salad. We sat at our table for a good 10 mins without ever being acknowledged. One elderly waitress walked by us, several times, to a table next to ours, never making eye contact with us. Two middle aged waitresses cleared a table on the other side of us, also never looking at us. One other server, in her late 20s, who had a large table, had her hands full, while the elderly waitress stood over from us, drinking ice water and swinging her arms as if she were bored. The hostess, also an older woman, early 70s, never looked at us, after seating us, even though she walked past us, a few times. I tried to get her attention, but she turned and walked away. Finally, we walked out, telling the hostess we guess they were too busy to wait on us. All she said was 'sorry.' I don't know...maybe because they are all in their late 60s and 70s, 5 or 6 tables is more than they can handle. Whatever the reason, they should be ashamed of their staff. People, like us, travel a long distance, for a special evening out, only to be snubbed by a very inadequate staff. For the prices they charge, there is no excuse for such a bad group of servers. That was our first, and our last, visit. On the bright side, it probably saved us about $180.00, which would have included a very good tip, had we have been served. more
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