I used this cleaners to clean a cotton duvet, which I could have easily laundered in my own machine. However, I wanted to have it cleaned so it would be ready to put on my bed without a lot of effort. They cleaned it; however, they did not iron it. In fact, not only did they not iron it but they put it in a small bag that further wrinkled the edges. It looked worse than when I brought it in.
Most cleaners would at least attempt to make it look attractive and hang it on a hanger - as they do with drapes, etc.
I asked them for a refund. I explained that I could have done better in my own washing machine and I was not satisfied with the service they had provided. The manager refused to refund my money. (I was only asking for a partial refund of my entire order -- less than $20) I guess they would rather lose a customer than lose less than $20.
Use this cleaners at your own risk. They have no interest in customer satisfaction!
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