This store has the worst customer service I have ever had to deal with. I would rather rent from rent-a-center and pay higher prices than to deal with this foolishness. I have been renting to own a laptop from this location for about a 1 year. I have one more payment left. The raggedy computer has broken twice and I have broght it back to the store to have it fixed. This most rent time that it ha broken I was told the computer would get sent to Maryland to Aaron's service center and would be back in two weeks. Ok fine. They gave me a piece of crap loner that is about as big as my hand. I was told by the sale manager (Elliot) the laptop would be back in couple of days. I called back and guess what no laptop. I then was told by the store manager (Anthony) that it would be back in two weeks. I then call back today only to be told that it was sent to Dell and Dell wouldn't fix it so they sent it back and now it has to go to Aaron's service center in Maryland which is going to take two MORE weeks! All of a sudden no managers are available to speak with and the girl on the won't provide a coporate number. I told them to keep the piece of CRAP and I will buy a brand new. Don't ever rent anything from this store. I should have stayed away!!!!
more