I signed a contract over a year ago with group and have had nothing but trouble with them. At no time have I been pest free which is the whole point of their company. Every time I called they went into a spiel about insects and said they would come back out and retreat. It was a full time job calling to get the retreatments and frankly I work full time and have a family to take care of and rarely found the time in the day to call them. I tried on many occasions to cancel the contract but they would not let me out. I didn't notify them in time to cancel the most recent quarterly treatment. A week later, I stepped in a fire ant mound. I asked them to cancel my service and credit my account and they wouldn't because the "service had been delivered". Of course, they "would be happy to come back out", but I told them not to bother because their product doesn't work and I'm tired of the same old song and dance. They could have done the right thing but they didn't.
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