White Knight Pest Control

I hired White Knight Pest Control to do a termite treatment on my house. The technician who came out was so nice I didn't even think twice about trusting him to treat my home. I later found out that he completely destroyed my sprinkler system by drilling holes directly into it. I called to express my concerns and a manager by the name of Daniel expressed that he would not assume responsibility for it since damage can occur with specialty treatments. The contract does not state that this could occur, however I'm stuck with the repairs. No help, no sympathy, and to top it off Daniel was smug and rude during the conversation. He even took some time to laugh at me for asking for indemnification. more

I signed a contract over a year ago with group and have had nothing but trouble with them. At no time have I been pest free which is the whole point of their company. Every time I called they went into a spiel about insects and said they would come back out and retreat. It was a full time job calling to get the retreatments and frankly I work full time and have a family to take care of and rarely found the time in the day to call them. I tried on many occasions to cancel the contract but they would not let me out. I didn't notify them in time to cancel the most recent quarterly treatment. A week later, I stepped in a fire ant mound. I asked them to cancel my service and credit my account and they wouldn't because the "service had been delivered". Of course, they "would be happy to come back out", but I told them not to bother because their product doesn't work and I'm tired of the same old song and dance. They could have done the right thing but they didn't. more

These folks are very sneaky! They will do their best to get you to sign a contract which allows them to treat your home more times than the industry recommends. By the way, they will charge you more for those unnecessary visits than their competitors do. They offer a "to good to be true" special to sign on the dotted line without fully disclosing the unwanted visits. They just call every two months and say "we'll be there tomorrow" Your next sentence is of course....I don't need you out here anymore, I will see you next summer. They then transfer you to a manager who bullies you into keep using their services or else it will cost you an additional $150 to cancel the treatment. This is not the company that Austinites need or deserve! more

These guys will over sale you. No one needs pest control every two months unless you have a severe pest problem. They only offer every two months or every 3 months and this is siimply to take more of your money. The tech that came out broke a glass on my back porch and a large plant in my front yard. They are not as thorough as they say and in my opinion are a total rip off! more