Dear Tara,\r
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I really do appreciate if you tell the truth. On May 21st You ordered a cake and some cupcakes for pickup on June 11th you wanted to leave a deposit because you did not have enough money to make the full payment (store policy: payment is due in full the day that you place the order) I was nice to you (I guess I ended up being a bad person)I told you that you need to pay one week before the pick up date (not a few days as you claim or the day of the pickup) I know what I said I have been doing this for 30 years. On 5/24 you came in I assumed that you were paying in full but you left a $30 deposit, again I reminded you that the balance is due by Sat June 4th. You never showed up on Sat June 4th. I called on Tuesday June 7th and left you a message. You claim that you called on Monday June 6th unfortunately the store is always closed on Mondays and there was nobody in the store . On Wednesday you called me that you are coming in on Thursday to pay. On Thursday you called me and you told me that you are unable to come in and you are going to give me you credit card information over the phone, do you remember I told you I need to physically swipe the credit card reason being since you are ordering in Tarzana and picking up at the Fairfax location there is no way of getting the imprint of the card do you remember I apologized and I said sorry for the inconvenience, you also mentioned that are no funds in the account at this time and the charges will be denied so you need to wait until Friday to run the credit card to get approval. You also forgot to mention in your review that jack went on line on his own time searching for Dora and Diego photos to place on the cupcakes and you did not say thank you once. Regarding the 10 year old history approx 2001 you placed an order the credit card that you gave us was denied there were no funds in the account, I called and left you a message but you never called us back. You stated in your review that you have been coming to the Tarzana location for the last 10 years, but you recently moved to Palmdale it does not add up. In your review you mentioned that for the last 10 years that I helped you I have been rude and not friendly why do you still come to the store if I have been rude to you every single time, you also mention in your review that you don’t know when to pay for the order. Truthfully if you have been coming here for the last 10 years you should know what the store policy is for placing and paying for an order (payment is due in full the day that you place the order). Again I was never ever rude to you I really do appreciated if you tell the truth the whole truth and nothing but the truth.\r
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