I was very disappointed with my experience with Velvet Chair Salon & Spa. The manicurist/pedicurist had no personality or experience. I though I bought a great deal on groupon, but I left the salon very disappointed. My pedicure and manicure did not look good at all. I was supposed to get a free bottle of nail polish... the options I were given were very few and several bottles were used. After my appointment, I immediately went to my regular pedicurist, where he fixed me up.
RESPONSE FROM Velvet Chair Salon:
We apologize for your experience within our Spa, keep in mind that this was a "Groupon" special that was ran by a technician that RENTED space in our spa and has no other affiliation with Velvet Chair. Bonita (with Beauty Muse esthetics) is no longer at the Velvet Chair due to her inability to provide quality service to her clients and her inappropriate way of handling her groupon customers. I would like to extend an offer to come in and try our signature pedicure with one of our experienced technicians, then, review us based on that experience.
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