Three years ago I came home at 11 PM from visiting family in Florida. My house was at 96 degrees. I quickly called the contractor who installed the unit 5 yrs prior. I was greeted with a recording. I then called my daughter and asked if she could recommend an emergency service company. She told me to call Solar Bear. I called, it was now after Midnight, and I got a live person. He told me to turn the system off and he would be here in 30 minutes. He showed up 15 minutes later. He tested out the system while I held a flashlight and finally said "Bad news, we have a bad fan motor and a blown capacitor and I don't have the part on my truck, but I try to call one of our technicians, maybe he has one." It was now 1 Am. Another guy in a Solar Bear truck showed up 20 minutes later. He drove from his home in Scottsdale. By 2:30 AM my house was getting cool again and I took out a Service Contract with them. I'm so glad I did because 2 years after that (on 4/28/11) my AC compressor quit. I knew it was bad, because I could smell the burned wires in the unit outside. Two days later Solar Bear installed a new Trane AC unit at the best price I could imagune. Believe me I researched the cost of that unit. No one on the internet could come close to the price I paid. Great Service, Great People, Great Company, Solar Bear.
RESPONSE FROM Solar Bear:
Thank you very much Ed. We are glad to have you as a part of the Solar Bear Family. As an owner it is great to know that our customers appreciate our services.
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