Yesterday my 2007 GMC Yukon was at your dealership to be serviced. I must admit that the ownership experience of this particular truck has been less than stellar. From our purchase at Smokeypoint GMC through our time being serviced at Bellevue GMC, we were continually disappointed! However, in the short time that we have been at Brotherton Cadillac GMC, we have been extremely happy. I would like to extend my sincerest gratitude to you and your team for having given us excellent service thus far. Additionally I would like to let you know that it was a pleasure to find out that Marvin had joined your team. He previously worked at North bend Chevrolet where we service our last truck, a Suburban. Marvin has always given us service that went above and beyond and our service yesterday was no exception. Our truck required service that was not covered by warranty, a not so pleasing discovery on a vehicle with less thank 20k miles. We appreciate Marvin'c work and your approval to perform the service at no cost. We truly appreciate your generous gesture. Many Thanks!!!
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