BEWARE!!!! I had a property in Chicago, single family resident with an in law apt. Initially, they were great to work with. I live out of state, they took care of getting the building cleaned up and repairs were mostly done quickly. My long standing tenant, who was already challenging, was made to wait several weeks before they got her refrigerator fixed. Needless to say, I lost that tenant between Christmas and New Years. Eventually, I needed to cancel my contract with Real Property Management. Their accounting department sent me two different bills, for 2 different amounts on the same day, summarizing the same service. As a matter of fact, I was charged $20.00 interest for one month! When looking back at the online accounting program, found another day when 2 charges for the same activity were made. Note the online program was not intuitive and made all recondiling activity impossible. I questioned the charges and was harrassed immediatly after the bill was sent for payment. I requested a full review of the accounting and a final correct amout to be billed to me. I was told by one employee that her job was in jeopardy because of my actions. Shaun was holding her livlihood ransom, and I needed to pay up or she loses her job. Furthermore, Shaun was insisting I sign an agreement allowing him to charge me 18% interest for a payment plan- I refuse to sign any agreement with any company that uses such tactics. I have set up arrangements with my bank to send the payment in full, for the date I agreed to. Again, daily harassment ensued one week before any payment was due! So, in summary, great company until you end the business relationship! BEWARE!!!! \r
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