My experience with this company was nothing short of wonderful. I had they come to my mothers home for 39 dollars, first off, 39 dollars to flush the hot water heater, treat my drains and check all the plumbing in my home is un heard off. I thought as first theres a catch but there wasnt they really did all of that for 39 dollars. I did have a small leak in my hot water heater . I knew that my hot water heater was 15 years old it was costing me more money to leave it in my house than to finiance another one that is energy efficent . they suggested i replace it . I said if i dont replace it how much does this visit really cost bob the master plumber and co owner of solar bear said 39 dollars its that simple. he was going to pack up his gear but i told him ill give it a shot . they replaced it that day removed the old one for a great price i priced the water heater alone they sold it to me a bradford white high capacity water heater for less then what home depot or lowes would ever sell it to me for. installtion was fast freindly and neat . Neat is important to me as a customer I have a nice home I want to keep it that way. Installtion was a flat rate again unheard of in this industry. Im very happy I wish I had the money for there service plan i did not , guess what didnt matter bob said if there is any issue with there work they would come back in the following 6 months and check on it free.... wow, i know it sounds crazy but my mom is old i live with her pay the rent make sure she doesnt get taking for a ride she didnt i would trust them when i wasnt home with mom... I dont want to talk numbers but i dare you to find a company that will install anything at flat rates or work with you and finance ytou in house my credit shot they still helped me . the last time i had a plumber out for me and mom was about 3 years ago i had a pipe burst cost my 500 dollars to repair i showed bob the repair he took a picture of it and sent it off to the bbb for me to show that someone had screwed me over and even offered to help rectify the problem at a fraction of the cost since i was tapped out after the hot water heater so he insisted he make a small repair as part of my service since it could effect my hot ater heater he said if it leaks he come out rain or shine and get it taking care of when i was ready I dont know about the other people on here but iI think they didnt get the right Solat bear i couldnt be happier
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