In fairness, we are mixed up trying to sort out a couple of missing appts for my child.
The office staff is horrid.... difficult to reach.. and if you ask to speak to a Dr... you would think that you were trying to get an appointment with God. Terry bills I think $140 for 20 minutes which is about $400/hr and $3000/day. Ridiculous actually
The issue is that my child missed an appointment... the office called and for once were kind of nice.. they said.. we forgive that one. Then my child missed a second appointment... she got there in the 16th minute. Not sure why his highness could have not spoken to her for 3 or 4 minutes.
Told them, that we are leaving the practice, and guess what... the forgiven appointment has reappeared!!
This is disingenuous to say the least, and simply wrong.
Clapacs is not a bad guy, but he could have seen her for 3 or 4 minutes... the office.. is very, very restrictive.. no drinks in the office.. .and the inside looks like a barn.
Restroom key only on request... and God forbid you need to use the phone.
Clapacs has to remember, he is a human being.. in fact, we are all in this together.....a little more of a humanistic approach is welcome. e have waited for him twice .. once for 30 minutes and once for 40...so what about my time?
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