I called with a potential emergency--no hot water for the tenants at a building I am managing. He came out within 15 minutes, identified the problem--it was a faucet that will need replacing. He made an immediate adjustment and no more problem. We'll have him back to make the full repair. He was great to work with, friendly, knowledgeable, and on top of the situation.
He refused to bill me. He'll wait for us to call for the permanent fix.
He gets all my calls for plumbing work.
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