Hilliard Pediatrics have wonderful, great Doctors. Unfortunately they have terribly rude phone nurses. All 3 of my children have gone here for years (over 10+) and I have had trouble with the phone nurses the past 3-4 years mostly. I have been lectured, told what to do, been accused of neglect if I didn't do what they said, and most importantly felt like I was a bad parent. I have made too too many unneccessary appointments because they think they know more than I. If they got rid of at least 2 of their phone nurses I might stay with them, but unfortunately I cannot take it anymore. All my friends that hear my horror stories tell me to go find another Dr. office. I have stayed for this long because of the Dr's, but I have finally had the last straw. Now that the new Dublin hospiital went in there are more to choose from in the area. I hope I find Dr.'s that are just as good with better staff. If you read this Hilliard Pediatrics I would suggest you give your patients comment cards to see what the results would be. Any good practice would want to improve and I have a feeling the Dr.'s don't realize how much it's impacting their patients.
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