This is one of, if not the most, unprofessional establishments I've ever visited. It's unfortunate for me to say such a thing too, granted that I'm a loyal Livonia resident and only want the best for the community. We came here on Saturday night and were in the presence of the rudest, loudest and most unprofessional bar tender / some kind of supervisor lady that seemed to be more intoxicated than any other CUSTOMER based on her behavior.
With that being said, I can imagine some of the insanely drunk & out of control customers that bar tenders and waitresses have to deal with, but it should never bring out the worst in the business itself. Apparently someone broke a light bulb and was standing on the pool table or something along those lines. Whatever the case, it set off this little 100 lb female supervisor to scream profanities, turn on the bar lights with a remaining 45 minutes or so until they closed and kicked everyone out. I believe the phrase continuously went something like, ""EVERYBODY GET THE F*CK OUT! WE'RE F*CKING CLOSED!""
Furthermore, this outrage was screamed in a room in which all of the customers had no idea what was going on. The incident in which this took place wasn't even in that area. A table full of elderly people were being stood over by the ""lady"" as she shouted over and over again. We could tell they were there enjoying each others company and it looked like they were even having dinner. To make things even worse, she went up to our designated driver and told him that he had enough to drink and almost refused to take his drink order. He was ordering for the table, not for himself, and we just walked into Wintergarden probably 5 minutes before that. Nonetheless, he was deeply offended, as we all were, since she approached him so hastily. Even the other bar tender (who took the order) apologized to us for her own supervisor's unprofessionalism and the manner in which she approached us. We did receive our drinks but the same lady poured them out and gave us attitude when we wanted to be reassured that we weren't being charged for those drink. She went between screaming at the customers and pouring out everyone's drinks.
For an area where jobs are scarce and unemployment is at an all-time low, you'd think people would value their jobs slightly more. Here's some advice for all current / potential customers: If you're looking for a relaxed time in Livonia, walk next door to Coach's Corner on Farmington Rd. Great atmosphere! Great staff! They won't try to kill you! They told us that it's very typical for ticked off customers to come over there when Wintergarden kicks everyone out. Unbelievable!
Advice for the owners of Wintergarden Tavern: PLEASE FIRE YOUR FEMALE SUPERVISOR ASAP!!!!!
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