We called to get price quotes. They were a little high. We said never mind we'll go to Benefield because the first visit there is free. They said that in that case they would waive the first visit office fee. We got there, got the service, went to pay out and the price was the full price. We said, wait a minute, we were told the first visit was free. They said, Yes I see that in your account record, but unfortunately its against our policy and we dont do that... By my counts this is illegal to quote one price and charge you another once service is done. Do yourself a favor. Go somewhere else unless the phone quoted price means nothing to you, just like it meant nothing to them.
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