I have read, with interests the comments about Leslie Courtney and her company. I was surprised to see the negative comments, which on thought, is more of an indictment on the writer. Business people are prone to use written language over verbal, as it does not changed to meet owner and tenant needs. I have found Ms. Courtney, not only charming and a pleasure to do business with, but also honest and straight forward. She does not waste my time, and like most business people, she will come to the point quickly, as business requires decision, and many people just can not pull the trigger, and that is because they are afraid. Where one has a tenant, they also should want someone that will quickly solve the problem for which we paid her to do. Her job is to assign the repair job to someone trustworthy and prompt, and not to follow them around and to report back to me several time per day. That is why I hired her; to keep me out of the loop so I can concentrate on my own job. She seems to have some amateur owners that only want to collect the money with out effort and without maintenance. She has handled seven houses for me and I have been more than pleased with the freedom her management has allowed me to enjoy. She informs me mostly by mail and seldom by phone and that is better for me. She is clear on the expression of the problem, and I do not expect her to know each step the repairman takes. I expect her to hire respectable and competent people who will do a class A job on my property, and the property costs to much to take any other action. How long will your stock broker take with you. If it is very much time, he is not functioning properly, and will not be around long. We are in the electronic age, and business is done on the computer. If you want a 22 year old, so called property manager, that will talk with you and be so sweet and discuss all of your children, and the latest news, then go somewhere else, but if you want a no nonsense and fully occupied professional straight arrow, then you may want Ms. Courtney. I want someone that will do the job with out me telling them how, and someone who will always remember that there those things that a tenant can cause great trouble over, like mold and water issues, and heating and air conditioners. Learning in court can be deadly expensive and that is how she helps me; keeping me free of entanglements and not wasting my time, however nice it is to chat from time to time. If I want some one to hang out with, I will get a girl friend and because time is money, I will stick with the one who allows me to make more with the proper use of my time. Sure your tenant would rather have you because you do not know enough to control them, and that will bite you someday. I will stick with RentKcnow, and Ms. Courtney.
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