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Took much too long; customer service dismal - Review by citysearch c | HealthWarehouse.com

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Took much too long; customer service dismal 12/11/2011

Would not order again. It took too long. Ordered online and sent in first time prescription as required so that they received it 2 days later (Delivery Confirmation). When I emailed 7 days later, they gave no response (ever). Called at day 8 and held for 15 mins. before hanging up. Called at day 9 and held for 20 mins. and spoke to someone who told me it should be mailed out that day or the next. It was mailed 2 days later. I received it 5 days later. It took 15 days for me to get it. In the meantime, I needed it and was able to get it locally because it was cheap, I have no insurance so there was no insurer to turn it down and it was not a controlled substance. Had any of the foregoing not been the case, I would not have had it when I needed it. It took much too long, there was no email response and it was very time consuming to call them. I would not ordered from them again. more
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