Fiance found this place to be the most easy to work with. Every other jeweler that he has been to either was not knowledgeable, pushy, or not easy to talk to. I was also not impressed with other places particularly those who do not allow you to bring your own diamond to place in the setting. We had the pleasure of working with Brent, Sandy, Julian and Eric.
When walking into the place, I was amazed on the selection of rings they had here. None were to my liking though. I needed something sturdy for my clumsy hands. Fortunately, they have an artist (Eric) where you can design the ring exactly the way you want it and with the right materials. Fiance had a family diamond that was brought in and placed into the setting he first thought that the diamond was a particular cut and turned out that it was a different shape. Eric created the drawing to fit the current shape. Also, since his studio is located near ee robbins, he can come immediately to see clients.
We talked closely with the goldsmith (Julian). He frequently came out to show us the cad drawings on the computer. He was the most helpful in the process! Fiance really trusted his input.
Sandy and Brent were most helpful with facilitating the ring from paper to metal/diamond. They are both very easy going and made our visit to the store a relaxing experience.
Their professionalism was exceptional and we plan to have my wedding band custom made at the store as well! Looking forward to working with them again!
more