As freddyfoofoo stated, don't come here with a big group. If you are looking for a nice, ambient atmosphere and some tasty morsels to share with a date or a small group, then this place is promising. I've come here with my sister and husband.
One time, though, a few of my coworkers and I came for sushi and sake and the waiters seemed confused and overwhelmed. Our order was mixed up and we were overcharged. I didn't expect five star service but any place should know how to handle a mature group of 13 ppl!!!
My only suggestion to the manager: Have more competent staff!!!
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