avoid this office all together. I wish I had read all the reviews before going there. we were referred to Dr. Pichak Kelk by our insurance since we don't get to pick the specialist. we were told to be there half an hour earlier to fill out some paper work and so we did. first thing they asked for a copy of our x-ray and she asked me to go pick it up from my general dentist office. I went and got it since it was only a block away. then we sat there for 2 HOURS and we left without having our consultation with the doctor because she was in the middle of a surgery and she was not able to come talk to us. The funny thing is that after waiting for 45 minutes I asked the front desk and they didn't even bother explaining why there is a delay and I had to ask three people who were randomly walking by the front desk to get an answer and they didn't even apologize for the fact that its their fault not us! after 2 hours we decided to leave because they weren't even telling us how much more we had to wait and they told us she only see's new patients in between her surgeries ..I'm not sure what kind of surgery she was doing but I sure saw her coming to the front desk and chat with her staff at least twice...well then don't give an appointment to a new patient at all....I don't think she will be getting any new patients anyway!!!!! its a shame that there are dentists out there like her with an office and many staff who don't even care about patients and don't have a right manner to deal with patients.
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