I don't know what these people are complaining about. I love this place. I actually looked at the kennels and the full facility before I left my two dogs there and there was a young man cleaning the kennels when I toured. They are just like the kennels used at city pounds and kennels. They do have concrete floors and owners are told that beds and blankets from home are welcome to keep your pets comfortable. I had both my girls bathed and shaved while they were there and the groomer was very nice. I have a nervous beagle and she seemed very comfortable when I picked her up. I also have a pit mix and I have had trouble with other places refusing to even bathe her. I would also like to point out that since the last time I was there the groomer has been listed as the best groomer in Denton county. I have recommended this place to friends and family. I would do it again.
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