I had called Quality to receive a quote for towing and received a quote then said that I would continue calling around. After calling around I found that there was a towing service that would tow for cheaper but I decided that I did not want to use that company because I have seen their equipment before and it looked shoddy. Anyway I called Quality back again and was told that it would be around an hour before they could get to me. I asked if they needed the address and they said that the driver would call for it when they were on there way. After 2 hours of waiting, I called them back again and a driver said it would be 20 min. When the driver came he said to call the office and give them my card info so all he would have to do is issue me a receipt. When I called the office I asked for a discount since I had to reschedule my afternoon because of the wait. The man on the phone (I won't post his name) said he would give me $3 off and started arguing with me....the customer that
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