We just had a beautiful event at Fiesta Fountains yesterday. Everything looked beautiful thanks to the layout, tables which were nicely decorated, and the overall atmosphere was very appealing visually. \r
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My main problem is almost a year ago we paid for the hall, food, and a videographer. The manager was fired, and Pete did not honor the contract which stated that we paid for the videographer. He let us know that our package did not include a videographer a week prior to our event, even though we had exchanged e-mails about him getting the videographer to contact us early. Even with that, he stated, ""You do not need to talk to the videographer until two weeks prior to the date."" Then he changed his mind and did not honor the contract that his manager had agreed with us stating that he had undercharged us for other things. \r
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To make matters worse, at our rehearsal practice, the air was off. Pete stated that they do not need to turn on the air for practices. I called on the morning of our event on the way to the church and asked if they could turn the air on. He stated that he would. On August 21, 2010, we started our reception in a room which was 86 degrees. At 2:00 pm, they turned on their air. By 6:00 it was still about 84 degrees. The room looked beautiful, the food provided by James was excellent with more than enough food for seconds, but my guests and I sweated in a hot room for almost six hours. We complained and complained to no avail. We tried to bring in some fans only to find that half of the outlets were not working. \r
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He did not honor the contract made with his previous manager (which we are seriously considering small claims court), the room was 86 degrees and eventually went down late in the evening to 83, and half of the outlets do not work. So if you want to plug things in and do not want to sweat our your evening, you might want to go somewhere else. The room did look beautiful (thanks to many of our own decorations), and the food was PERFECT. However, I think comfort far outweighs extreme heat and wil definitely find a hall which honors contracts, turns on the air, and has working outlets.\r
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